Frequently Asked Questions

Shipping

We offer shipping worldwide! When checking out enter your shipping address and the currency will adjust to your respective country. If you encounter an issue with payment, please contact us on info@hayaacollectionsbyfz.com.

Orders will be processed within 2-3 days. We offer standard and expedited worldwide delivery. All delivery options with timeframes of delivery will be listed at checkout. From there you can choose your desired method of delivery.

Most orders will be processed within 2-3 days excluding weekends and holidays. Orders will be delivered within 2-6 business days, all delivery timelines are listed at checkout when choosing desired delivery method. All communication regarding your order will be communicated via email. Expedited shipping is available with a extra shipping fee, available at checkout. You will receive a tracking number via email after your order is processed to track your order at your convenience.

Please contact us at info@hayaacollectionsbyfz.com for any questions.

Abayas

Our abayas are made through in-house seamsters in the UAE. Each piece is designed with dedication and high attention to detail. Each abaya goes through quality checks to ensure we provide the highest quality for our customers. We believe in ethically sourcing our high quality pieces.

Please refer to our Size Guide Page.

This page includes all details about how sizing works for our abayas. As referenced on our Size Guide page sizing is generally based off of height.

Any questions or concerns please contact us on info@hayaacollectionsbyfz.com

For all abayas, we recommend dry cleaning to avoid damaging the delicate fabric and intricate detailing.